Troubleshooting

The test push does not arriveCopy Anchor Link

Open Notification log in the dashboard. Every push is recorded there with the reason it failed.

• failed to get device token: the Bark key is wrong. Copy it again from Bark's home screen.
• No entry at all: the Bark key has not been saved yet.

My iPhone rings but my watch does notCopy Anchor Link

iOS forwards a notification to the Apple Watch only when:

• the iPhone is locked or its screen is off,
• the watch is on your wrist and unlocked, and
• wrist detection is on.

Also check the Watch app on your iPhone: Notifications → Bark should mirror the iPhone, and Sounds & Haptics → Haptic Alerts should be on. Prominent Haptic adds an extra tap.

An alert did not fireCopy Anchor Link

• Price alerts fire once. Check whether it is already Triggered, and re-arm it.
• Check that it is not Paused.
• Prices are checked once a minute. A spike shorter than that may be missed.
• Use Check now at the top of the dashboard to run a check immediately.

Connecting OKX failsCopy Anchor Link

• 50105: the passphrase is wrong.
• 50113 or 50111: the key or secret is wrong, or the key was deleted.

Connecting Binance failsCopy Anchor Link

• -2015: the key or secret is wrong, the key was deleted, or it lacks Enable Reading.
• -1021: the request's timestamp was rejected; try again.
• 451: Binance does not serve the region the request came from.

See Connect an exchange for how to create a new key.